Time Management Implementation Lead

We are seeking an experienced Time Management Implementation Lead to drive the successful implementation of our global time-capture cloud solution. This is an exciting opportunity for a professional with a strong background in leading end-to-end implementations of back-office systems, ideally ERP and/or HR platforms, and managing large-scale business and technology transformation initiatives.

The ideal candidate will have experience as a Transformation Manager, Program Manager, or Implementation Lead, with a proven ability to lead cross-functional teams, manage complex stakeholder environments, and deliver enterprise-wide technology transformations.

Role Summary

The Implementation Leader is responsible for delivering our time-capture cloud solution to member firms in alignment with Global IT processes and governance, ensuring successful project execution and operational excellence.

This individual will support Business Programme Leaders throughout the solution lifecycle and collaborate closely with Solution Architects, Business Analysts, Technical and Development teams, and Service Operations. The role serves as the primary point of contact for stakeholders during implementation activities, including workshops, requirements-gathering sessions, and solution design discussions.

Key Responsibilities

• Lead end-to-end implementation and deployment of time management solutions.
• Deliver technology transformation and change management initiatives across business and IT functions.
• Manage stakeholder engagement throughout the project lifecycle.
• Facilitate workshops, discovery sessions, and solution review meetings.
• Collaborate with Enterprise Architecture, PMO, Communications, Change Management, and Portfolio Management teams.
• Ensure alignment between business objectives and technology solutions.
• Drive adoption, operational readiness, and continuous improvement initiatives.
• Monitor project performance, service delivery, and implementation milestones.
• Support governance processes and compliance with Global IT standards.
• Build and maintain strong relationships with local and global stakeholders, including IT, Human Capital, and Finance leaders.
• Identify risks, issues, and opportunities while driving effective resolution plans.
• Promote a customer-centric approach to service delivery and user experience.

Preferred Skills & Experience

The successful candidate will demonstrate proven experience in:

• Delivering change management strategies and IT transformation programs.
• Working within global organizations and across diverse cultural environments.
• Managing budgets and resources to achieve defined objectives and service levels.
• Leading time management initiatives across multiple business and technology functions.
• Supporting leadership teams by addressing stakeholder concerns and facilitating change adoption.
• Collaborating with and influencing key stakeholders to meet business requirements.
• Identifying business challenges and partnering with IT leaders to align solutions with organizational strategy.
• Managing customer relationships and account management activities for regional or global initiatives.
• Applying information security and operational standards, including ISO 27001.
• Communicating Service Level Agreements (SLAs) and analyzing service performance.
• Driving continuous improvement within teams, processes, and IT service delivery.
• Enhancing customer and end-user experiences through service innovation.
• Demonstrating strong commercial awareness, strategic thinking, and customer focus.
• Delivering high-quality customer service within large, complex organizations.

What You Can Expect From Us

• Continuous professional development aligned with your career goals.
• International exposure and opportunities to collaborate with global teams.
• A diverse, collaborative, and innovative work environment.
• The opportunity to work on impactful projects alongside highly talented professionals.
• A culture that values learning, growth, and inclusion.